Toronto HR Execs Crack the Code: AI Costs Way More Than Fired Staff
KEY POINTS
- •Business Insider hosted a roundtable dinner in Toronto with 14 senior HR and tech executives to discuss AI's impact on workforce management.
- •Katya Laviolette of 1Password highlighted AI's costly token and software seat expenses, cautioning investors will demand profitability soon.
- •Wealthsimple's Olivia Chiu shared how their CTO cleared calendars for a company-wide Claude AI install party to push AI adoption.
In a groundbreaking Toronto dinner hosted by Business Insider and Indeed, 14 HR bigwigs—like Katya Laviolette from 1Password and Jay Ferguson of BMO—gathered to unlock AI’s mysteries in the workforce. The main revelation? AI isn’t just automating jobs; it’s gobbling up cash on tokens and software seats nobody budgeted for. 1Password’s Laviolette warned investors will soon demand profit, not just AI buzzwords. Meanwhile, Wealthsimple’s Olivia Chiu’s CTO tried to solve this by throwing a midweek Claude AI install party, forcing everyone off meetings for a rare moment of collective tech-induced joy. Radical Ventures’ Sanjana Basu reported startups run leaner than middle managers scared of extinction. This isn’t just reengineering; it’s full-on reinvention—with middle managers looking like fossil exhibits.
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(1 of 3)Source: Businessinsider | Published: 3/19/2026 | Author: Business Insider