Amba’s Mediterranean Hustle: Hummus, Kiosks & Chaos
In Cambridge, Massachusetts, chef Will Gilson's Amba, a Mediterranean-inspired fast-casual spot, nearly tripled its daily sales in one year by mastering the art of doing 'up to 400 items' with a staffing strategy that’s less science, more juggling act. Gilson admits he's ‘paying a little bit of a premium’ to outsource pita and hummus because making it all himself would take ‘forever’ — turning food prep into a complicated Rube Goldberg machine reserved for heroes or masochists. Witty digital nudges and self-service kiosks encourage online orders to combat the queues of hangry locals, proving even hummus can't survive without a little tech savvy nowadays.
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(1 of 3)Source: Eater | Published: 8/20/2025 | Author: Sam Nelson
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