Now You Can Argue with Merchants Live—How Thrilling
Merchants have upgraded their charm offensive with a new Live order chat feature letting them chat in real-time with customers. It's all about confirming replacements for sold-out items, clarifying special requests, and 'checking in on dietary or allergy preferences.' Because nothing says romance like confirming you don't want nuts in your salad while someone rapidly judges your life choices.
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(1 of 3)Live chatting with merchants to confirm allergy preferences? Nothing screams customer service like negotiations over your nut intolerance while your last hope for crisps sells out.
Great, now when your order goes wrong, merchants can awkwardly explain themselves live. Because nothing soothes disappointment like real-time embarrassment.
Live chat with merchants sounds less like service and more like speed dating for disappointed snack lovers.
Source: Techcrunch | Published: 7/31/2025 | Author: Aisha Malik
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