Tornadoās Customer Service: Now Featuring North Korea!
In a stunning case of corporate oversight, Tornado reportedly 'didnāt want to know its customers,' which allegedly included North Korean hackers. Because who wouldnāt want a client list stocked with the geopolitical equivalent of party crashers? Apparently, knowing your customers is optional if those customers could hack your fridgeāor your data center. This is less 'business as usual' and more 'support group for the clueless.' One has to wonder if their new motto is 'Ignore and pray.'
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Tornado didnāt want to know its customers, which means North Korean hackers got the VIP pass. Security strategy: Hide under the blanket and pretend the breaches are just cold drafts.
Apparently, Tornadoās idea of customer insight is 'donāt ask, donāt tell.' North Korean hackers must feel right at home in the sahara of their vigilance.
Tornadoās customer vetting: 'Is it a hacker? No? Then maybe later.' Spoiler: Later never came, and North Korea RSVPād with a grin.
Source: Arstechnica | Published: 8/6/2025 | Author: Nate Anderson
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