Tornado’s Customer Service: Now Featuring North Korea!
In a stunning case of corporate oversight, Tornado reportedly 'didn’t want to know its customers,' which allegedly included North Korean hackers. Because who wouldn’t want a client list stocked with the geopolitical equivalent of party crashers? Apparently, knowing your customers is optional if those customers could hack your fridge—or your data center. This is less 'business as usual' and more 'support group for the clueless.' One has to wonder if their new motto is 'Ignore and pray.'
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Tornado didn’t want to know its customers, which means North Korean hackers got the VIP pass. Security strategy: Hide under the blanket and pretend the breaches are just cold drafts.
Apparently, Tornado’s idea of customer insight is 'don’t ask, don’t tell.' North Korean hackers must feel right at home in the sahara of their vigilance.
Tornado’s customer vetting: 'Is it a hacker? No? Then maybe later.' Spoiler: Later never came, and North Korea RSVP’d with a grin.
Source: Arstechnica | Published: 8/6/2025 | Author: Nate Anderson
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