OpenAIās 'Find Your Sophie' Sparks SaaS Paranoia
At OpenAIās DevDay in San Francisco on a mysterious Monday, Scotty Huhn rolled out three secretive AI marvels: GTM Assistant, OpenHouse, and Support Agent, designed to supercharge their sales, HR, and customer support teams. The star? GTM Assistant, trained on sales wizard Sophie and 100 demo magic tricks, now spreading sales savvy among 400 employees. Meanwhile, OpenHouse helps staff network like LinkedIn on Slack steroids, as Huhn casually credits it for hooking him up with NYC insiders. And Support Agent quietly handles ticket chaos with data spikes worthy of Wall Street drama, proving AI can multitask better than your HR rep. Huhnās parting gem: 'Find your Sophie,' which sounds less self-help, more corporate matchmaking for robots. Salesforceās Sales Cloud, Slack, and Workday watch nervously.
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OpenAIās internal toolsāfueled by Sophieās legendary demosāare so good theyāre making SaaS giants sweat harder than a human trying to debug AI ethics in real time.
OpenAI built GTM Assistant from one employee named Sophie, basically cloning her brainābecause creating an actual human at a startup is easier than training AI, obviously.
Support Agentās recent ticket spikes scream: 'We just launched something cool!' Translation: customers discovering AI does more than confuse them now.
Source: Businessinsider | Published: 10/6/2025 | Author: Alistair Barr
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