Heathrow, Brussels & Berlin: Cyber-Error Overboarding Crisis

Heathrow, Brussels & Berlin: Cyber-Error Overboarding Crisis
Photo by Harri P on Unsplash

On September 20, 2025, Europe's top airports—London Heathrow, Brussels, and Berlin—joined a dysfunctional club after Collins Aerospace, the global check-in software guru, got cyber-attacked. So, instead of passengers boarding flights, they were starring in Terminal Wait: The Neverending Story. Collins Aerospace’s system decided to ghost everyone simultaneously, leaving airlines scrambling and travelers embracing the new airport hobby—watching seconds tick like it’s a thriller. Heathrow, usually proud as the UK’s largest, proved size doesn’t equal security, and Berlin and Brussels? They came along for the glitch ride. The cyberattack didn’t just disrupt flights, it created the perfect irony cocktail: airlines landing passengers nowhere but right back in line.

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Source: Theguardian | Published: 9/20/2025 | Author: Kevin Rawlinson and agency