Google Cloud Twins, AI Panic & Jobs Not Getting Vaporized
Meet Thomas Kurian, the self-educated Indian immigrant turned Google Cloud CEO and McKinsey ex-consultant, who assures us AI won't snatch your customer service job ā itās just here to make answering shy customers' weird questions easier. In 2024, after unveiling Googleās AI Customer Engagement Suite, initial fears of mass layoffs fizzled faster than a soda left open. Thomas even has a twin brother, George, CEO of NetApp, probably the only family reunion where everyoneās named CEO. Meanwhile, Google CEO Sundar Pichai boasted a 10% engineer productivity spike thanks to AI, then promised hiring sprees because apparently, robots arenāt good enough to replace human brilliance yet. So relax, AIās just the workplace plus-one, not the job assassin.
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Google CEO says AI isn't taking jobs, just making awkward customers less annoying. Meanwhile, twin brothers run tech empires and workers brace for an AI upgrade, not an eviction notice. Your customer service rep can chillāAIās too polite to steal the spotlight.
Turns out AI is just the tech equivalent of a helpful intern: boosting productivity without stealing your paycheck. Google's Kurian says donāt run, just pivot your LinkedIn skills!
Googleās Customer Engagement Suite is like that friend who answers dumb questions for you but wonāt do your job, so donāt panicābut maybe update that resume anyway.
Source: Businessinsider | Published: 10/10/2025 | Author: Lakshmi Varanasi
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