Twitch Founder’s Delegation Fail: CEO or Chief Surrender Officer?

Emmett Shear, the ex-CEO who shepherded Twitch from humble Justin.tv beginnings to an Amazon cash cow in 2014, admits he royally bungled delegation during his reign until 2023. His bright idea: hire experts and then pretend not to override them — even as 'bad' CTOs cycled through like bad Wi-Fi spots. Shear’s 'mistake'? Crushing concerns and letting slower decision-making and risk-shyness take over, all while claiming only he should grasp the 'company context.' He briefly moonlighted as OpenAI’s interim boss in 2023 and now runs AI startup Softmax, musing on 'better judgment' with the weary wisdom of someone who learned by spectacularly screwing up.

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Source: Businessinsider | Published: 9/28/2025 | Author: Henry Chandonnet