Optus Triple Zero Glitch: Emergency Calls on Hold, Patience Optional
In a dazzling display of telco chaos, Optus is under investigation by the Australian Communications Media Authorityābecause their triple zero emergency service went AWOL. The ACMA kindly reminded us that penalties will be 'largely financial,' reassuring us that jail time is off the table for losing critical emergency calls. Meanwhile, Optus has been politely alerted and is expected to provide 'significant information' as investigators wade through the labyrinthine telco network mess. Triple zero calls, vital for moments of vulnerability, have been thrown into turmoil, highlighting that when your life depends on tech, trust is only as strong as your provider's toner cartridge. Fans of suspense can follow the saga via The Guardianās live coverage as the drama unfolds.
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When your emergency calls get ghosted by Optus, at least the penalty is just a fineābecause nothing screams 'serious crisis' like a financial slap on the wrist while lives hang on the line.
Optus just turned rescuing people into an optional premium feature. Emergency calls are temporarily paused, but hey, the fine will be paid cashāno jail time, hooray for priorities!
Forget 'hold music,' Optus took emergency calls hostage with a triple zero blackout. Good news: ACMAās penalty is fiscal, because breaking bones is apparently cheaper than breaking law.
Source: Theguardian | Published: 9/22/2025 | Author: Nick Visser
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