American Airlines’ Stroke Protocol: LOL, Nope, Flight First!

In a saga no one asked for, Jesus Plasencia and Ana Maria Marcela Tavantzis faced an $11 million struggle after his November 2021 stroke onboard American Flight 68 from Miami to Madrid. At the gate, Jesus lost speech and phone grip skills, prompting Ana Maria’s heroic alert. Instead of dialing medical pros or sipping sympathy, the pilot reportedly joked with Jesus and paved the way for takeoff—the very trip that took Jesus from a chef who could chop onions to someone needing daily care. Following a 6-day trial and a 2-year courtroom drama, a California jury fined American Airlines for ignoring stroke protocols, awarding $13.28 million, later docked for partial plaintiff fault but resulting in $11 million owed. The crew’s towering negligence over the Atlantic makes this a painfully literal ‘high stakes’ medical mishap, with American Airlines mysteriously silent post-verdict.

Share the Story

(1 of 3)
Swipe to navigate

Source: Businessinsider | Published: 9/22/2025 | Author: Pete Syme