Marc Benioff Cuts 4,000 Heads, Adds Thousands MoreāAI Confounds Everyone
In a world where jobs outnumber hiring by about 22,000 people, Salesforce's CEO Marc Benioff embodies the classic corporate paradox: slash 4,000 customer service jobs while simultaneously planning to hire thousands more sales staff, all under the shadow of AI. Between July and August 2025, the U.S. labor market has become a sitcom of 'less heads yet more hires,' fueling 'AI anxiety' as described by behavioral scientist Lily Jampol. Workers sneakily use AI tools or fib about their skills, while executives stylishly dodge the question of which human heads remain in the loop. Meanwhile, therapists warn us that feeling worthless because a machine might be better than you is the new modern tragedy. Welcome to the AI economy, where bots may not fire you but your boss surely might.
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Source: Axios | Published: 9/7/2025 | Author: Megan Morrone